Read also > Apple Return Policy: 8 Reasons Why I Love It (Must Read!) This is provided, of course, that the item is not damaged and is returned within that same 15-day time limit! Refunds – Apple will refund orders that have been returned using the same payment method that was used to purchase the order.This is likely because Apple prefers to re-sell items that have been returned or re-use the manufactured parts. Damaged Items – As previously stated, Apple will not accept items that have been scuffed, dented, or otherwise damaged.Customized items cannot be exchanged at all! This means that in the event that the device is not available in stock at the particular Apple Store you choose to return to, you won’t get to exchange the item. Exchanges – Exchanged items must be returned to physical Apple stores in the same country as the Apple Store they were purchased.These include memory and software purchases that have been downloaded, gift cards and packaging, software upgrades, and developer products like WWDC tickets and membership. Non-Returnable Items – Some Apple items are totally unable to be returned, even during the 15-day time limit.The 15-day time limit still applies to these returns, too! There, you will need to fill out an online form detailing why you’re returning the product before a refund can be granted. Return Requests Online – Another stipulation for returning an item that was ordered from Apple online is that you must go through Apple’s “ Order Status” page.If you purchased the product online and the order was delivered, you’ll also need your web order number. You will also need to have a photo ID issued by the government. Required Identification – If you’re returning an item to an Apple Retail Store, just bringing the item itself is not enough.However, unlike many stores which offer a window of 30 days for returns, Apple won’t accept products after 15 days since you bought it. Though some believe that Apple’s return window is only 14 days, their website allows for 15 days. Time Limit – Apple does allow many of its products to be returned if a customer is dissatisfied. The aspects of Apple’s Return Policy, as well as what it covers after 14 days, can be found below: What do I say to get a refund from Apple?.Does Apple Have a 30 Day Policy of Returns?.To contact our team and request a refund, visit this form and select "I want to request a refund. This means you made a purchase on or on Android, using the direct credit card payment option. To contact our team and request a refund, visit this form and select "I want to request a refund." Does your order number start with “TNDR" or COSU”? This means you made a purchase through Google Play Store.
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